• What happens if I cancel my child’s attendance before the program starts?

    All deposits and payments are non-refundable. Full payment is required 2 weeks before the program starts. This ensures we can adequately plan for the program and still pay our amazing teachers for the time they have put aside to be available.

  • What happens if my child can no longer attend the holiday program due to a family emergency?

    We get it, unexpected things happen sometimes! If something like this occurs and your child can’t attend our program anymore, provide us with the appropriate evidence (GP certificate, etc) and you will be re-imbursed the full amount.

  • What happens if my child needs first aid during the holiday program?

    There will be first aid trained staff rostered on each day of the program.

  • Do you have alternative meal options for vegan, vegetarian and other dietary requirements?

    Please let us know of your child’s dietary requirements, we will provide alternative options were necessary.

  • Can I use NDIS funding for this program?

    Yes, funding can be used. Please call us for more information regarding this on 1300 047 625.

  • Does my child need to bring their instrument?

    They don’t have to but when it comes to guitars and microphones, we recommend it! We also have guitars that can used throughout the week, in addition to acoustic and electric drumkits, basses, keyboards, amps, ukuleles, microphones and stands.

  • What time do I need to pick up my child?

    Please be at iROCKHQ 10 minutes before the program ends each day for prompt pick up.

  • What time does my child need to be there?

    Students are required to be at iROCK at 8.45am, 15 minutes before our program begins.

  • What does my child need to bring?

    Students can bring their instrument with them if they have one, as well as a desire to ROCK!!!

  • What should my child wear?

    Comfortable clothing, they will be active throughout the whole day.

  • Are your teachers qualified to work with children?

    All of our teachers carry a current working with children’s check and police check. We personally screen test and interview every one of our teachers to ensure the safety of our students. As the director, Jerry also holds full teacher registration with the Victorian Institute of Teaching (VIT).

  • What is the 1234 iROCK Method?

    The 1234 iROCK Method is a structured approach to teaching instrumental parts of increasing difficulty to students of mixed level ability groups. It is the engine room of our curriculum and teaching approach here at iROCK. Click here for more information.

  • What is iROCK Music School?

    iROCK Music School was opened in 2013 by it’s founder Jerry Trzeciak. iROCK began as somewhat of a passion project for Jerry in the early days but as the business grew and word spread about the positive experiences music students were having there, Jerry made the decision to launch iROCK as a major rock music school in the City of Casey. The school offers private and group music lessons from our Cranbourne North Studio as well as online via video conferencing software. We offer guitar, bass, drum, ukulele, keyboard and vocal lessons. In addition to this we also provide music lessons in schools from F-12, coaching and mentoring programs for classroom and instrumental music teachers, professional development for music teachers and a music education consultancy service for schools. iROCK Music School also produces large amounts of free music education content on it’s YouTube channel, Instagram, Facebook and Twitter feeds.

  • What happens if I can’t make a lesson?

    iROCK does not cancel lessons and we require 48 hours to reschedule an appointment. We do not issue refunds for missed or forgotten lessons. If you are unable to attend or reschedule a lesson due to missing the 48-hour window, we will record and send you a personalized video lesson in lieu of the appointment.

  • What do I need to bring with me to my first lesson?

    Bring your instrument and completed enrolment information we emailed you. When you enrol you will receive an iROCK folder to keep all the materials we give you safe. Oh, and bring with you your desire to ROCK!!!

  • How can I get started?

    Contact us today, request an appointment here or call us now on 0478 139 776.

  • What are your terms and conditions?

    Please see our terms and conditions policy for all these details. The main things to highlight are that our lesson fees are non-refundable, and 48 hours notice is required for rescheduling.

  • How do I pay?

    We offer a number of payment options that allow for you to pay with cash or credit card depending which option is relevant to you.

    For your first lesson you can pay with the PayPal.Me link we sms you.

    We prefer our students to pay in advance for a block of 10 lessons (one term). This gives you the best value and outcomes. We require this to be paid through Fons which is our appointment booking app and payment platform. Upon your request we can set up weekly, monthly or quarterly payments for you.

  • Where is iROCK Music School located?

    We are located in a residential area in Cranbourne North not far from Casey Central. You will receive an email and sms with our address soon after we have received your first payment and appointment confirmation.

  • What can I expect to learn in my lessons?

    We guarantee you will learn to rock! You will learn to play your favourite songs and music you choose. We get to work straight away getting to know where you are at in your learning and what the best path would be for you. Depending on your instrument you can expect to learn about rhythm, chords, chord progressions, technical skills, scales, improvisation, song writing, recording, practice habits and way more.

  • Do you offer a discount for student referrals?

    Yes. 10% off your next term’s worth of lessons. Speak to us about organising this. Also receive 5% off next term’s lessons by writing us a review on google and our Facebook page (only one discount can be applied per term).

  • Where do you recommend I go to buy an instrument?

    We have a great relationship with Cranbourne Music Store in Lynbrook. All our students receive automatic VIP membership at the store which gives you access to 10% off basic purchases and more.

  • Are you open on school holidays?

    iROCK is closed for regular appointments on school holidays. Instead we run a series of school holiday programs called iROCK on the Holidays. These operate during every school holiday. Contact us to learn more.

  • What kind of lesson packages do you offer?

    We offer 30, 45 and 60 minute lessons for small groups, individuals, schools, rock bands and online learners which can be paid for weekly, monthly or quarterly.